- Last Updated:2026年3月27日
- Company Name:广州沣昔科技有限公司
- Address:广州市花都区狮岭镇新民新村二巷8号301房
- Authorized Director:余双科
- Social Credit Code:91440114MAK1F2GE8D
- Email:service@mail.tnah-mall.com
- Phone:+86 19212537068
Dear valued customers, thank you for choosing TNAH Mall — a platform specializing in department store products in the UK. To ensure the security of your payments and clarify payment-related matters, we are providing the following detailed payment policy. If you have any questions, please feel free to contact us.
1. Supported Payment Methods
To meet your diverse payment needs, we support a variety of secure and convenient payment methods. You can choose the one that best suits your needs:
- American Express
- Klarna BNPL (Buy Now, Pay Later)
- Mastercard
- PayPal
- VISA
All payment channels are security-certified, ensuring the safety of your payment information and providing a seamless, worry-free payment process.
2. Taxes and Customs Duties
Regarding order-related taxes and customs duties, we have clarified the following rules to avoid any confusion:
- Product Taxes: The prices for all department store products you see already include the applicable taxes within the UK, so no additional taxes need to be paid.
- Customs Duties: Customs duties will be applied according to the local regulations of your delivery area. Please refer to the local customs policy for specific customs-related requirements.
3. Additional Order Information
To help you understand the full order process, here are some additional details for your reference:
- Shipping Timeframe: For all successfully paid and confirmed orders, we will complete sorting, quality checks, and dispatch within 1-3 business days.
- Delivery Timeframe: After dispatch, the order is expected to arrive at your designated UK delivery address within 7-10 business days (delivery times may vary slightly depending on the remoteness of the area; we kindly ask for your understanding).
4. Inquiries and Feedback
If you encounter any issues during the payment process, have related questions, or need assistance with payment-related matters for your order, please contact us through the following methods:
Official Contact Email: service@mail.tnah-mall.com
Customer service hours: 08:00~23:00 [Break times: 12:00~13:30 and 23:00~08:00] (UTC+8:00). We will respond promptly during working hours and assist you with any payment-related issues.
TNAH Mall is always committed to providing you with high-quality department store products and a secure, convenient shopping experience. Thank you for your understanding and support, and we wish you a pleasant shopping experience!
